PRODIP KUMAR SUTRADHAR

[email protected] +91- 9035791500 Electronic City, Bengaluru, India

PROFESSIONAL SUMMARY

Dynamic Team Lead with over 10+ years of experience driving high-performing teams to exceed project goals in fast-paced environments. Proven track record of improving team productivity by 25% and reducing project delivery times by 15% through effective leadership and process optimization. Adept at fostering collaboration, resolving complex challenges, and implementing scalable solutions that align with business objectives. Committed to leveraging strong communication and problem-solving skills to deliver measurable results and support organizational growth.

WORK EXPERIENCE

Team Lead
08/2024 - Present
Deutsche Bank , Bangalore
Supervise, guide, and support the team of banking professional.
Conduct regular team meeting to discuss performance, goal, and challenges.
Handle escalated customer issue to ensure quick resolution.
Build and maintain relationship with High Net-worth customer.
Motivate the team to achieve individual and team target
Subject Matter Expert (SME)
09/2019 - Present
Accenture , Bangalore
Acted as the primary point of contact and Subject Matter Expert (SME) for all KYC-related inquiries, providing guidance and support to internal stakeholders across multiple departments.
Conducted thorough reviews of client documentation and information to ensure compliance with regulatory requirements, including AML (Anti-Money Laundering) and CDD (Customer Due Diligence) guidelines.
Developed and implemented KYC policies, procedures, and controls in alignment with regulatory standards and industry best practices, mitigating risks and enhancing compliance effectiveness.
Collaborated with senior management and compliance officers to assess regulatory changes and their impact on KYC processes, providing strategic recommendations for adaptation and compliance.
Conducted training sessions and workshops for staff members to enhance their understanding of KYC principles, regulatory requirements, and risk management practices.
Led cross-functional projects to improve KYC processes, leveraging technology and automation to enhance efficiency, accuracy, and scalability.
Liaised with regulatory bodies, auditors, and external stakeholders to facilitate audits, examinations, and regulatory inquiries, ensuring timely and accurate responses.
KYC Specialist
08/2016 - 09/2019
HSBC , Bangalore
Generating OKYC smart form for the customer in order to collect the information
Performing End to End KYC for the client based on BERMUDA.
Performing due diligence on high-risk accounts.
Performing Screening related to PEP, Sanction & Negative news.
KRA included assisting analysts to analyse and action complex cases, to ensure providing 100% quality.
Providing floor support as a SME in the team.
Connecting multiple stakeholders to collect the requirements in order to complete the remediation.
Resolving FCC Escalation prior to SLA.
Generating scorecard report and dispatching it to the respective client.
Addressing the concern/ticket raised from business site.
Senior Transaction Processing Officer
07/2013 - 11/2015
Mphasis , Bangalore
Conducting SOP (Standard Operating Procedures) reviews periodically to align each team member’s knowledge with the team.
Processing Money moment by verifying the client account balance and signature then transferring money or funds in kinds.
Wire Transfer, Check Request, Journals Transfer, Money-link transfer, IRA Distribution & SLOA Setup.
Transfer of Assets/Journalizing of shares i.e., Cash, Stocks, Mutual funds etc. from the Account of the Client to a different contra firm after verifying all restricted points.
Money movement transactions from Domestic Client to International Client as per their request through the help of SWIFT code and ABA number by WIRE.
Generating hourly report and sending it to the clients regarding our queue.
Ensure accounts have to be done within the SLA and maintain.

EDUCATION

PGDBA
Symbiosis
B-Com
Sam Higginbottom University, Allahabad, India , Allahabad, India
Higher secondary (12th)
Cachar College, Silchar Assam, India , Silchar Assam, India
High School (10th)
J.S.H.S. School, Bihara, Cachar, Assam, India , Bihara, Cachar, Assam, India

SKILLS

CERTIFICATIONS

Project Management Professional Certification Program
03/2023
UDEMY

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