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Developed and deployed custom plugins and feature enhancements for a DITA-based documentation tool, improving usability and enabling faster content publishing for end users.
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Designed and integrated REST APIs that streamlined data exchange across multiple systems, reducing manual intervention and improving system efficiency by 30%.
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Provided real-time production support, resolving critical issues within SLA and maintaining 99% tool availability for global users
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Automated recurring tasks and optimized backend processes using Core Java and Node.js, reducing processing time by 25%
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Collaborated within an Agile environment, delivering iterative improvements every sprint and contributing to a 20% faster release cycle.