Vijay Kumar Ojha

[email protected] • +91-7795850415 • Bengaluru, India
LinkedIn: linkedin.com/in/vijay-ojha-302453356

PROFESSIONAL SUMMARY

Results-driven Operations & Strategy professional with over a year of experience leading business setup and workflow optimization across UAE and GCC markets. Proven track record in automating client operations, improving process efficiency by 30%, and driving cross-functional collaboration to enhance service delivery. Skilled in leveraging tools like Notion, Zoho, SQL, and Tableau to streamline end-to-end processes and support data-driven decision-making. Committed to delivering scalable solutions that accelerate growth and operational excellence for dynamic organizations.

WORK EXPERIENCE

Operations Lead
11/2024 - Present
Arnifi India
• Led end-to-end management of 80+ UAE & GCC business setup processes, achieving a 25% reduction in client onboarding time and enhancing compliance accuracy
• Developed and implemented workflow automations using [specific software/tools], reducing manual tasks by 40% and increasing operational efficiency
• Directed and mentored a 7-member team, improving turnaround time by 30% through targeted training and performance management
• Streamlined coordination with free zones, vendors, and clients for licenses, visas, and compliance, resulting in a 15% increase in customer satisfaction and improved profitability through structured tracking and invoice optimizations
Data Analyst Intern
10/2023 - 06/2024
Argus System
• Led data cleaning and mining initiatives using Excel, SQL, and Tableau, improving data accuracy by 15% and enabling more reliable business insights
• Automated over 20 repetitive reporting tasks with Excel Macros and AI tools, reducing processing time by 40% and increasing team productivity
• Developed and deployed interactive dashboards that informed key business decisions, contributing to a 10% increase in operational efficiency
• Collaborated with cross-functional teams to translate data insights into actionable strategies, enhancing stakeholder satisfaction

EDUCATION

B.Tech – Computer Science Engineering
01/2020 - 01/2024
Lovely Professional University, Punjab GPA: 7.8/10

SKILLS

Technical Skills: Python, HTML, CSS, JavaScript, SQL, Automation, Process Optimization, Operations
Soft Skills: Team Leadership, Client Handling, Communication, Problem Solving, Adaptability
Tools: Notion, Zoho, Microsoft Excel, Tableau, Power BI, Zapier, Microsoft Office
Other: Agile Methodology, Data Analysis, Business Operations

PROJECTS

Arnifi One – Internal Automation Platform
Technologies: WhatsApp Business API, Zoho CRM, HubSpot API, Notion API, Zapier, Integromat (Make), JavaScript, RESTful APIs, JSON, Custom API Scripting, Error Handling Frameworks, Datadog Monitoring, Webhook Alerting, Load and Scalability Testing Tools, Data Privacy Compliance Practices
• Led operational strategy and coordinated with the automation team to architect and deploy robust workflows integrating WhatsApp Business API, Zoho CRM, HubSpot API, and Notion API via Zapier and Integromat, enhancing cross-department communication and ensuring seamless, secure data synchronization across platforms
• Defined comprehensive operational requirements and oversaw rigorous validation and testing cycles including scalability, load, and error handling tests, which reduced manual data entry by 40% and improved data accuracy with custom JavaScript scripting and advanced error detection mechanisms
• Collaborated closely with developers and stakeholders to design scalable automation solutions supporting over 100 internal users, driving a 30% improvement in response times and real-time data visibility through proactive monitoring and alerting using Datadog and custom webhook notifications, while ensuring compliance with data privacy standards
QR-Based Parking System
Technologies: Java, MySQL, JDBC, RESTful APIs, SQL Query Optimization
• Designed and implemented a QR code-based parking entry and exit system to automate vehicle access control, improving operational efficiency
• Utilized Java for backend development and MySQL for robust data management, ensuring accurate real-time transaction logging and audit trails
• Enhanced system speed by optimizing database queries and implemented validation mechanisms that increased audit accuracy by 30%, supporting over 1,000 daily users

ACHIEVEMENTS

• Completed certifications: Python, SQL, Tableau, Power BI.
• Employee of the Month & Employee of the Quarter at Arnifi.
• Featured on company LinkedIn for automation improvements.

Similar Resumes

Priya Ramasamy Team Lead (Operations) Salem S AYO OJ K U M A R K . S LEAD SUPERVISOR BULK PLANT OPERATIONS Doha JUAN MIGUEL D. SALIPANDE E-Commerce Supervisor / E-Commerce Operations Team Lead Gavin Joshua Pinto Lead – Operations Mumbai, India MUHAMMAD ASIF High School Teacher House #38 Cnanal Breez Ali Town Raiwind Road Lahore, Punjab, Pakistan