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Opened and closed various accounts (current, savings, salary, minor) while ensuring KYC/AML compliance and contributing to revenue growth.
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Assisted customers with internet/mobile banking, UPI, and e-payment services, resolving technical issues efficiently.
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Assisted customers with internet/mobile banking, UPI, and e-payment services, resolving technical issues efficiently.
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Processed NEFT, RTGS, bulk payments, home branch transfers, cheque clearances, and cheque book requests, ensuring timely execution and compliance.
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Managed fixed and recurring deposits, handled cash transactions (up to ₹25,000), and ensured accurate cash balancing at day-end.
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Processed account modifications (nominee updates, address changes, KYC updates) and death claims, ensuring accurate documentation and timely settlements.
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Promoted and sold banking products, sourced new clients, and provided personalized financial solutions, strengthening customer relationships.