Amitkumar Kanthariya

[email protected] • 8905181816 • Surat, India 394107

LinkedIn: https://bold.pro/my/amitkumar-kanthariya-230508140926/666

PROFESSIONAL SUMMARY

Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware,software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy,training and documentation.

WORK EXPERIENCE

IT Manager

11/2021 - Present

Authentic Diamond MFG, Surat , Surat

• Oversaw IT department operations and training

• Excellent Skill on Hardware Installation and Troubleshooting and Diagnosis

• Managed network and system performance, conducting troubleshooting, security patching, and maintenance

• Coordinated IT operations activities to deliver smooth flow of daily business needs

IT Administrator

05/2018 - 07/2021

H.K Jewels PVT LTD, Surat , Surat

• Basic Knowledge of VMware and Hyper-V Installation and Configuration

• Manage Switches –Routers and Firewall

• Having Knowledge of EPBX

• Having Good Experience of Providing Remote Support

• Excellent Skill on Hardware Troubleshooting

• Able to manage Remote User and Given Remote Support for Other Branches

Sr. Operation Manager

07/2016 - 05/2018

Datacare India, Surat , Surat

• Managed employee-related issues encompassing labor, turnover and diversity

• Provided leadership for continual management and employee training initiatives

• Developed systems and procedures to improve operational quality and team efficiency

• Reported issues to higher management with great detail

• Implemented business strategies, increasing revenue and effectively targeting new markets

• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits

• Negotiated price and service with customers and vendors to decrease expenses and increase profit

IT Executive

11/2014 - 07/2016

Fire star International PVT LTD, Surat , Surat

• Able to manage Remote User and Given Remote Support for Other Branches

• Configured and implemented IT initiatives to produce measurable business value

• Built IT infrastructure to support key business strategies and evolving processes

• Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions

• Aligned IT solutions and deliverables with company strategic vision

Branch Manager

08/2014 - 10/2014

Aforeserver Limited, Surat , Surat

• Manage team of around 10 to 15 Technical and Non Technical Staff Including Store

• Maintained friendly and professional customer interactions

• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales

• Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations

• Engaged employees in business processes with positive motivational techniques

• Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set

Sr. Operation Manager

10/2010 - 05/2014

Intime Systems, Surat , Surat

• Provided leadership for continual management and employee training initiatives

• Developed systems and procedures to improve operational quality and team efficiency

• Allocated resources to planned programs according to business objectives

• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches

• Reported issues to higher management with great detail

• Trained and guided team members to maintain high productivity and performance metrics

• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization

Service Engineer (Trainee)

06/2009 - 01/2010

JB INFOTECH LTD, Surat , Surat

• Maintaining Systems under all Windows platforms

• Maintaining Dot-matrix & Inkjet Printers Like Epson, Wipro, TVs, and Hp Deskjet., 10

• Passionate about learning and committed to continual improvement

• Proven ability to learn quickly and adapt to new situations

• Completed paperwork, recognizing discrepancies and promptly addressing for resolution

• Identified issues, analyzed information and provided solutions to problems

• Self-motivated, with a strong sense of personal responsibility

Hardware Engineer

02/2006 - 09/2009

Adonis Electronics Pvt Ltd, Dell, Surat , Surat

• Providing support for Wipro Desktops & Servers, Laptops Desktops And Server under Windows platforms

• Manage (Surat, Bharuch Narmada and Tapi District) For Wipro and Dell Operation

• Designed computer hardware components and peripheral devices

Hardware and Network Engineer

03/2003 - 01/2006

PCS TECHNOLOGY LTD, Surat , Surat

• Giving support for Branded Systems (PCS, HCL Hp, Compaq, Zenith) under all Windows platforms, Dot-matrix & Inkjet Printers Like Epson, Wipro, TVS, Hp Desk Jet

• Maintaining the systems under Network also

• Troubleshooting Network related problems

EDUCATION

PGP in Cyber Security: Information Technology

10/2022 - 05/2023

Grate Lake Institute Of Management - Banglore (Online Class) , Bangalore

Pass Dell Enterprise support force Level 2 (L2)

09/2012 - 10/2012

Dell Technology - Banglore , Bangalore

Microsoft Certified Professional

01/2011 - 01/2011

Microsoft - India , India

Information Technology & ES

04/2001 - 03/2003

National Council Of Vocational Training - India , India

10TH: Secondary School Certificate

01/2000 - 01/2001

I.C. GANDHI High School - Surat , Surat GPA: 68 %, GPA: 67

SKILLS

CERTIFICATIONS

Pass Dell Enterprise support force Level 2 (L2)

10/2012

Dell Technology - Banglore

Microsoft Certified Professional

01/2011

Microsoft - India