Henry Ivan Arevalo

[email protected] • +639663448191

WORK EXPERIENCE

Quality Assurance
08/2024 - Present
Philippines AirAsia, Inc.
• Led the inspection and verification of inbound and outbound service carts used by cabin crew, ensuring compliance with safety and quality standards on every flight
• Developed and implemented a systematic checklist process that reduced cart-related discrepancies, enhancing overall operational efficiency
• Monitored and reported quality assurance metrics regularly, contributing to continuous process improvements and adherence to airline regulations
Warehouse Agent
08/2022 - 08/2024
Philippines AirAsia, Inc.
• Led the efficient replenishment of inflight meal and snack items, ensuring 100% stock availability for daily flight operations
• Streamlined inventory handling processes, reducing restocking time and minimizing delays in meal preparation
• Collaborated with supply chain teams to forecast demand accurately, contributing to a reduction in food waste
• Maintained strict compliance with airline safety and quality standards, enhancing overall customer satisfaction
IT Support
05/2018 - 05/2022
Billion Dragon Outsource Inc.
• Led the assembly and repair of over 100 computers and network devices, improving system reliability by 30%
• Implemented proactive network troubleshooting protocols that reduced downtime by 25% and enhanced client satisfaction
• Collaborated with cross-functional teams to upgrade network infrastructure, resulting in a 20% increase in data transfer speeds

EDUCATION

Associate Nursing
06/2008 - 04/2010
Montessori Professional College

SKILLS

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