JATIN PANDYA

[email protected] +91 9662989444 Rajkot, Gujarat

PROFESSIONAL SUMMARY

Dynamic Cluster Head with a proven track record in Client Acquisition and B2B sales, driving a 30% increase in premium enterprise client retention through strategic relationship management. Skilled in Operations and P&L Management, achieving consistent month-over-month growth while overseeing tech support operations across multiple Departments. Adept at leading diverse teams of ASMs, Sales Executives, and Technical Leads, fostering a collaborative environment that enhances performance. Expertise in Channel and client Lifecycle Management, successfully appointing and managing Store Partners and Distributors to expand market reach and boost brand visibility.

WORK EXPERIENCE

Cluster Head
10/2024 - 10/2025
Raichura Energy Pvt. Ltd.
Area P&L Management: Managed monthly P&L and Month-on-Month (MOM) growth for the Solar Energy cluster.
Ops Management: Oversaw technical support teams and location management across distribution channels (DSA/Direct Team).
Client Acquisition: Drove B2B and B2C business modules for the solar product portfolio.
Team Leadership: Managed a comprehensive hierarchy including ASMs, TLs, Sales Executives, and Technical staff.
Area Sales Manager (ASM)
03/2024 - 09/2024
GTPL Broadband Pvt. Ltd. , Rajkot and Morbi areas
Area Management: Handled fiber business operations for Rajkot and Morbi areas.
Channel Management: Managed a diverse network of Channel Partners, LCOs, and LBOs.
Market Intelligence: Conducted daily report management and market requirement dissection to optimize service delivery.
JCHL (Senior Manager)
06/2022 - 01/2024
Reliance Jio
Project Launch: Successfully launched Jio Fiber and Jio Air Fiber in the Junagadh and Bhavnagar areas.
Network Expansion: Appointed Jio Associates and Partners while managing lead distribution for Air Fiber
Team Managment: Handling Team of ASM/Sales executives and Technical Team leaders,CS,FE,.
City Head
06/2018 - 06/2022
Tikona Infranet Pvt. Ltd.
Multi-District Ops: Managed broadband and enterprise products across 5 districts: Rajkot, Surendranagar, Junagadh, Bhavnagar, and Jamnagar.
Enterprise Acquisition: Specialized in premium client bases and enterprise solutions (DIA/PRI/LL).
Strategic Projects: Led BSNL network tie-ups and Facebook Wi-Fi zone projects.
Area Sales Manager
06/2015 - 06/2018
Reliance Communication , Rajkot
Managed broadband operations in Rajkot, focusing on high-value enterprise sales and team coordination between billing, FA, and customer service.
Handling Team of Sales executives and Team leaders,CS,Billing,FA.
Territory Management
03/2008 - 06/2015
Videocon / Idea Cellular
Developed and launched retail onboarding processes for the Saurashtra area, resulting in a 25% increase in new retail partnerships within the first year
Established distribution networks from the ground up, managing retail bases with revenues of ₹12 Lakhs and overseeing teams of up to 30+ members (KRE, ISD, FOS)
Spearheaded product and service launches, achieving a 30% increase in market penetration and enhancing customer satisfaction ratings by 15% through targeted marketing strategies

EDUCATION

B.Com
01/2003
Saurashtra University
DOEACC "A" Level
Dept. of Electronics & IT, Govt. of India
Diploma in Software Management (DISM)
01/1998
Aptech Computer Education
DOEACC "O" Level
01/2007

SKILLS

Technical Skills: B2B Sales, P&L Management, Channel Management, Lifecycle Management, Market Analysis
Soft Skills: Leadership, Team Management, Strategic Thinking, Client Relationship Management
Tools: CRM Software, Data Analytics Tools, Project Management Software
Other: Certification in Strategic Marketing, Industry Knowledge in Energy Sector

CERTIFICATIONS

O-level (DOEACC "O" Level)
03/2005
NIELIT (formerly DOEACC)

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