Technology professional with over 4 years of experience in technical support, data analysis, and information systems administration. Specialized in diagnosing and resolving complex technical issues, optimizing IT processes, and ensuring operational continuity. Proficient in SQL Server, networking, and operating systems, with strong analytical and problem-solving skills. Currently pursuing a Bachelor’s degree in Computer Engineering, enhancing my ability to design and implement integrated technological solutions. Driven by innovation, continuous learning, and teamwork, I aim to contribute to dynamic IT environments where technology creates real value.