SYED MUHAMMAD TALIB

[email protected] • 0410 127 212 • Hobart, TAS 7004

PROFESSIONAL SUMMARY

IT professional prepared for advancing IT infrastructure management and system reliability. Proven ability to manage servers, networks, and hardware, ensuring seamless operations. Known for strong team collaboration and adaptability to evolving technological needs, excelling in system troubleshooting and performance optimization.

WORK EXPERIENCE

IT Support Technician
01/2024 - Present
Tassy Tech , Hobart, TAS
• Ticket management using ServiceNow with SLA compliance
• Router troubleshooting (OSPF, RIP, EIGRP)
• Switch configuration (STP, Load Balancing)
• Microsoft Admin Center & Intune deployment
• Active Directory user management
• Virtual Machines (Windows 7/10/11 via Server 2012–2019)
• DNS & DHCP troubleshooting
• Remote access via SSH & Telnet
Administrator
02/2023 - 12/2023
Solar Flare , Sydney, NSW
• Office administration and scheduling
• Document management improvements
• Staff onboarding support
• Inventory and supply management

EDUCATION

Advanced Diploma of Information Technology
Australia Institute of Business and Language , Adelaide

SKILLS

CERTIFICATIONS

Cisco CCNA
02/2026
ITIL v4 Foundation

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