SYED MUHAMMAD TALIB

[email protected] 0410 127 212 Hobart, TAS 7004

PROFESSIONAL SUMMARY

IT professional prepared for advancing IT infrastructure management and system reliability. Proven ability to manage servers, networks, and hardware, ensuring seamless operations. Known for strong team collaboration and adaptability to evolving technological needs, excelling in system troubleshooting and performance optimization.

WORK EXPERIENCE

IT Support Technician
01/2024 - Present
Tassy Tech , Hobart, TAS
Ticket management using ServiceNow with SLA compliance
Router troubleshooting (OSPF, RIP, EIGRP)
Switch configuration (STP, Load Balancing)
Microsoft Admin Center & Intune deployment
Active Directory user management
Virtual Machines (Windows 7/10/11 via Server 2012–2019)
DNS & DHCP troubleshooting
Remote access via SSH & Telnet
Administrator
02/2023 - 12/2023
Solar Flare , Sydney, NSW
Office administration and scheduling
Document management improvements
Staff onboarding support
Inventory and supply management

EDUCATION

Advanced Diploma of Information Technology
Australia Institute of Business and Language , Adelaide

SKILLS

CERTIFICATIONS

Cisco CCNA
02/2026
ITIL v4 Foundation

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