•
Led a cross-functional team of 7 as Scrum Master, implementing agile methodologies that increased team productivity by 25% and improved communication across multiple Air Force sectors
•
Promoted to Software Engineer 3 in August 2025, recognizing advanced technical leadership and project delivery impacting 5 Air Force sectors and 3 test sites nationwide
•
Developed and automated object discovery processes using Python and Bash, optimizing device monitoring and reducing manual intervention by 40%, enabling real-time analytics through customized dashboards
•
Coordinated with Air Force stakeholders to define mission-critical requirements, ensuring seamless integration of technologies across geographically dispersed sites
•
Executed on-site installations and configurations of Cisco core switches, firewalls, servers, virtual machines, RAIDs, and network time servers, supporting robust infrastructure for multi-site operations
•
Conducted comprehensive site acceptance testing and troubleshooting, achieving a 98% system uptime and minimizing operational disruptions
•
Enhanced SevOne API integrations using SNMP and WMI protocols, improving system functionality and data accuracy by 30%
•
Mentored and led 3 new hires by conducting daily check-ins, reviewing timesheets and expense reports, and providing continuous feedback to accelerate their onboarding and performance
•
Utilized agile project management tools such as Jira and Confluence to track team progress, streamline workflows, and improve transparency across projects