Moustafa Zeidan

[email protected] • 517-960-5437 • Jackson, MI

PROFESSIONAL SUMMARY

Corrections Officer with the Michigan Department of Corrections (MDOC – JCF), experienced in inmate supervision, facility security, emergency response, and crisis management. Proven ability to maintain order, enforce policies, and mentor staff in high-risk environments. Entrepreneur and IT/media professional with over 20 years of business ownership, IT consulting, media production, publishing, research, and academic teaching experience in the United States and the Middle East. Currently pursuing a Master of Science in Information Technology (2024–2026), offering a unique combination of corrections expertise, technical knowledge, leadership, and research/creative experience.

WORK EXPERIENCE

Corrections Officer
01/2024 - Present
Michigan Department of Corrections (MDOC) – JCF Facility
• Maintain facility safety by enforcing institutional policies and procedures
• Supervise inmate activities to ensure compliance, safety, and security
• Conduct searches, inspections, and inmate counts to prevent contraband
• Escort and transport inmates to courts, hub sites, and medical facilities
• Respond to emergencies, de-escalate conflicts, and apply crisis intervention
• Mentor new officers on safety procedures, policies, and inmate management
• Collaborate with multidisciplinary teams supporting rehabilitation and reentry

EDUCATION

Master of Science in Information Technology (MSIT)
01/2024 - 01/2026
University of the People GPA: 2.83
Master CIW Certification in Web Design
01/2009
Postgraduate Program in Web Programming & Web Applications
01/2002
IBM
Bachelor of Science in Theater Arts & Dramatic Studies
01/2001
Helwan University, Cairo, Egypt , Cairo, Egypt

SKILLS

CERTIFICATIONS

MDOC Corrections Officer Training Academy
01/2024
Michigan Department of Corrections
Master CIW Web Design Certification
01/2009
CIW
IBM Postgraduate Program in Web Programming & Web Applications
01/2002
IBM

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