Moustafa Zeidan

[email protected] • 517-960-5437 • Jackson, MI

PROFESSIONAL SUMMARY

Corrections Officer with the Michigan Department of Corrections (MDOC – JCF), bringing experience in inmate supervision, facility security, and crisis management. Proven ability to maintain order, enforce policies, and provide leadership in high-stakes environments. In addition, experienced entrepreneur and IT professional with over 20 years of business ownership, IT/media consulting, and teaching experience in the United States and the Middle East. Currently pursuing a Master of Science in Information Technology (2024–2026) with advanced certifications in web design and programming, offering a unique blend of corrections expertise, technical knowledge, business management, and educational leadership.

WORK EXPERIENCE

Corrections Officer
01/2024 - Present
Michigan Department of Corrections – JCF Facility
• Maintain facility safety by enforcing institutional policies and procedures
• Supervise and monitor inmate activities to ensure compliance and security
• Conduct searches, inspections, and counts to prevent contraband and enforce discipline
• Provide secure escort and prisoner transfer services to courts, hub sites, and medical facilities
• Respond rapidly to emergencies, de-escalate conflicts, and apply crisis intervention strategies
• Mentor new officers on policies, safety protocols, and inmate management techniques
• Collaborate with multidisciplinary teams to support rehabilitation and reentry initiatives
Business Owner / IT & Media Consultant
01/2001 - 01/2024
Self-Employed – USA & Middle East
• Founded and managed multiple businesses across IT, media, and service industries
• Delivered IT and media projects for clients in both the U.S. and Middle East, including web applications, online platforms, and digital media solutions
• Oversaw project lifecycles from planning to execution, ensuring quality, timeliness, and client satisfaction
• Managed budgets, business operations, and cross-cultural teams in diverse markets
• Built strong networks with partners, vendors, and clients across regions
IT Instructor
01/2001 - 01/2005
Training Centers & Universities – Middle East
• Taught undergraduate students and trainees in web development, programming languages, and IT fundamentals. At many governmental, and private universities, institutions and training centers.
• Delivered hands-on training in software applications, databases, and networking
• Designed and implemented curricula that combined academic knowledge with practical IT skills
• Mentored students preparing for careers in IT and certifications such as CIW
• Provided seminars and workshops on emerging technologies and web applications
Supervisor of Publishing department
01/2005 - 01/2007
National theater center, department of the culture- Egyptian government , Egypt
• Supervisor of Publishing department at National theater center, department of the culture- Egyptian government
Technical Managing Editor / Editor-in-Chief
01/2007 - 01/2008
Microsoft experience magazine / Chamber of Information & Communications Technology – Egypt , Egypt
• Technical managing editor of Microsoft experience magazine
• Editor-in-chief of information and communication technology CIT -governmental magazine issues from the chamber of information & communications technology – Egypt
Public Relations and Editor
01/2008 - 01/2010
Alzewayed holding group
• Public relations and editor at Alzewayed holding group (https://alzewayedholding.com.sa/?utm_source=chatgpt.com)
Editor
01/2010 - 01/2011
Department of Media and Public Relations – Supreme Council of Health – Qatar state , Qatar
• Editor at department of media and public relations – supreme council of health – Qatar state (http://www.sch.gov.qa/home-en/)
Web Administrator
01/2011 - 01/2012
Arab Center for Political Studies – Doha Institute , Doha, Qatar
• Web administrator at Arab center for political studies – Doha institute (www.dohainstitute.org/en)
Sales and Marketing Supervisor
01/2012 - 01/2013
Alwaraq Printing House , Qatar
• Sales and marketing supervisor at Alwaraq printing house, Qatar (www.alwaraq.qa)
Web Developer
01/2012 - 01/2014
Salam Technology , Qatar
• Web developer at Salam technology, qaqtar ( www.salamtechnology.com)
Business Owner and Operator
01/2015 - 01/2024
, USA
• Business owner and operator for retail, real-estate, IT, and transportation businesses in USA

EDUCATION

Master of Science in Information Technology (MSIT)
01/2024 - 01/2026
University of the People GPA: 2.83
Master CIW Certification in Web Design
01/2009
Postgraduate Program in Web Programming & Web Applications
01/2002
IBM
Bachelor of Science
01/2001
Helwan University , Cairo, Egypt

SKILLS

CERTIFICATIONS

MDOC Corrections Officer Training Academy
01/2024
Michigan Department of Corrections
Master CIW Web Design Certification
01/2009
CIW
IBM Postgraduate Program in Web Programming & Web Applications
01/2002
IBM

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