Rachel Mandy Hugo

[email protected] • 073 219 4536 • Gauteng

PROFESSIONAL SUMMARY

I would prefer a permanent position as a Executive Assistant PA /Project coordinator Admin Assistant I prefer a permanent skilled level position In any sector

WORK EXPERIENCE

Call Centre Agent
02/2008 - 09/2008
Conexus
• Give follow-up calls for clients that service their vehicles at car dealerships
• Reading daily targets
Call Centre Agent – IT Helpdesk
09/2008 - 07/2010
Imperial Online
• Logging all Inbound Technical related calls and assigning the call the relevant department
• Following up with Clients if the problem has been resolved to close call
• Keeping user updated on all open calls with relevant information
Receptionist
07/2010 - Present
Imperial Online
• Screening calls and taking Messages
• Stationary and shopping list Control
• Handling Flight and travel arrangements for Executives
• Oversee Reception and keeping it professional
• Excellent interpersonal skills
• Well Presented at all times
• Handling Company Courier; Mail
• Arranging Boardroom Schedules
• Keeping all important Documents Filled
• Handling basic Admin
• Assisting Manager with Daily Tasks
• Minute Keeping of Health Safety meetings
Personal Assistant to Executive team
Digital IT to CIO Div of Imperial Logistics
• Dairy / Calendar Management
• Stationary and shopping list Control
• Handling Flight and travel arrangements for Executives and extended staff
• Oversee Reception and keeping it professional
• Excellent interpersonal skills
• Well Presented at all times
• Handling Company Courier; Mail
• Arranging Boardroom Schedules
• Keeping all important Documents Filled
Personal Assistant to Sangam Reddy and Directs m
SSA Technology -Div of DP World
• Calendar Management: Manage the calendar of the Executive and ensure that all items critical to the business are on the Executive's calendar National and International with respective time zones
• Prioritize requests for meetings with the Executive accordingly and ensure prompt responses to all requests
• Maintaining office systems, including data/correspondence management + archiving
• Itinerary Assist in preparing reports and presentations (MERM - Management Executive Review Meeting) for Monthly reviews and Quarterly Board of director meetings and any special projects
• Client visit: One point of contact between the business and clients for making all required arrangements during their visit
• Also, preparing agenda, booking meeting rooms and scheduling meetings
• Event management: Managed the end-to-end process and successfully completed all the events within the BU, such as, Townhall, Socials, Team Building
• Visa and Travel: Assisted the team with Visa processing and travel arrangements of both National and International travel through booking the tickets, accommodation/In-country site visits and providing Travel kit with all the mandatory
• Working closely with the Project/Team Leads and help in co-ordination and follow-up on Project reports & updates for the monthly calls and meetings
• Preparing and collating data for monthly project updates and sharing with the Senior Leadership team in the SA and India Region

EDUCATION

Grade 12
01/2006
Hoerskool Oosrand
Diploma Achieved
HavaTech
Self Leadership Certificate
Receptionist Certificate
Office Management
Project Management Course
01/2016
Damelin

SKILLS

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