RUBY LANGLOIS

[email protected] 830-318-3442 Pennsylvania
LinkedIn: www.linkedin.com/in/ruby-langlois-382b3442

PROFESSIONAL SUMMARY

Dynamic Operations Management graduate with proven leadership experience in retail operations, driving efficiency and enhancing team performance. Successfully led a team of 15 to achieve a 20% increase in inventory accuracy and a 5% reduction in shrink through streamlined processes. Adept at leveraging structured thinking and strong organizational skills to optimize logistics and elevate customer service standards. Committed to fostering a collaborative environment that empowers teams to exceed performance targets.

WORK EXPERIENCE

Team Lead
12/2020 - Present
Walmart , New Braunfels TX
Lead a team of 12 associates in executing efficient receiving operations and inventory management to maintain accurate stock levels and ensure timely merchandise flow
Enforced safety protocols and company policies to protect employees and minimize liability risks
Promoted high customer satisfaction by resolving issues with product knowledge, empathy, and friendly service
Trained, coached, and mentored new team members to build confidence, improve performance, and support career development
Delegated tasks effectively by setting clear priorities and goals aligned with store objectives
Partnered with store leadership to implement strategic initiatives and drive continuous improvement across backroom and front-end operations
Assistant Manager
03/2018 - 02/2021
Snax Maxx, TX , Canyon Lake TX
Managed daily operations, including staff scheduling, inventory control, and customer service
Supervised and trained a team of 8 employees to ensure high levels of performance and customer satisfaction
Developed and implemented promotional strategies to increase store traffic and sales
Conducted regular audits to ensure compliance with company policies and procedures
Retail Associate
06/2017 - 03/2018
7 eleven , Canyon Lake TX
Operated cash register and managed end-of-shift balancing
Restocked shelves and maintained inventory levels
Delivered excellent customer service and resolved inquiries
Store transitioned to Snax Max

EDUCATION

Bachelors in Science
05/2025
SNHU
People And Business Leadership certificate
11/2021
Bellevue University

SKILLS

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