Srikanth

[email protected] • +1 (470)-983-9872 • Atlanta-30004

PROFESSIONAL SUMMARY

Seasoned Lead Consultant with over 14 years of experience driving digital transformation and optimizing order management systems using Java, J2EE, and Spring Boot. Proven track record in leading complex integrations of Sterling OMS and Fluent Commerce, resulting in a 30% increase in operational efficiency and a 25% reduction in system downtime. Adept at collaborating cross-functionally to deliver scalable solutions that enhance client satisfaction and business growth. Committed to leveraging deep technical expertise and strategic insight to solve challenging problems and accelerate project success.

WORK EXPERIENCE

Lead Consultant
03/2022 - Present
Lululemon (Contractor)
• Led critical peak activity initiatives by optimizing inventory management workflows and integrating Yantriks Inventory Hub via RESTful services, accelerating synchronization speed by 15% during high-demand periods and contributing to a 10% increase in order fulfillment accuracy
• Developed and enhanced DataDog alerting systems and Splunk monitoring dashboards, improving real-time issue detection and reducing incident response times by 25%, which decreased downtime costs by 18%
• Designed and implemented a Resilience4J wrapper within Sterling Commerce OMS to handle cascading failures, boosting system reliability and reducing downtime by 30%, resulting in enhanced customer satisfaction scores by 12%
• Mentored a team of 5 junior engineers and collaborated cross-functionally with Business Analysts, QA, and product vendors to drive defect resolution and product enhancements, achieving a 20% reduction in post-Go Live support tickets and accelerating release cycles by 15%
Sr. Software Engineer
01/2015 - 01/2022
Sephora
• Led the design, development, and end-to-end testing of critical Sterling OMS workflows, boosting order processing efficiency by 15% and reducing processing errors
• Spearheaded comprehensive requirement analysis and system evaluation across cross-functional teams, streamlining business functionalities and cutting requirement ambiguities by 20%
• Managed Knowledge Management initiatives by creating and maintaining a repository of 100+ knowledge articles, accelerating new hire onboarding speed by 30% and enhancing team productivity
• Directed integration projects between Sterling OMS and third-party platforms (YIH, PayPal, Cybersource) using API-driven solutions, increasing payment and transaction processing reliability by 25%
• Resolved complex production issues in real-time, reducing average resolution time by 40% and minimizing business disruption
• Coordinated multi-stakeholder communication during critical incidents, ensuring timely resolution and sustaining 99.9% system uptime
• Supported SIT and UAT testing phases in collaboration with QA teams, improving defect detection rates by 18% and enhancing release quality
• Oversaw key OMS modules including Order Creation, Fulfillment, Status Updates, Sourcing & Scheduling, ATP, and Agent Monitoring, driving continuous performance improvements and operational excellence
Software Engineer
02/2011 - 02/2014
First Gulf Bank, Abudahbi , Abu Dhabi, UAE
• Requirement Analysis and Estimation and Question Bank Maintenance
• Developing the code as per the requirements
• Unit testing the code by following the UTC document
• Developing UI screens using spring web-flow and consuming web service
• Developing a web service for corporate user
• Developed SSO functionality the application
• Fixing the defects identified while testing (System Testing)
• Developing UI screens using spring web-flow and consuming web service

EDUCATION

M.Tech. with 69% (Software Engineering)
01/2010
JNTUH GPA: 69%
B.Tech. with 61% (Computer Science and Engineering)
01/2006
JNTUH GPA: 61%
Intermediate with 71.50% in 12th Board Exam
01/2002
Nehru Nikethan Junior college, Tenali , Tenali GPA: 71.50%
SSC with 68.7% in 10th Board Exam
01/2000
APRS Thadikonda GPA: 68.7%

SKILLS

Technical Skills: Java, J2EE, Spring Boot, SQL, Oracle Database, XML, XSL, JSON, REST APIs, Automation Deployment, Configuration Management, Root Cause Analysis, Impact Analysis, Issue Analysis, Continuous Integration, Continuous Deployment, DevOps Practices, Cloud Architecture, Microservices
Soft Skills: Leadership, Problem Solving, Analytical Thinking, Communication, Team Collaboration, Adaptability
Tools: Splunk, AWS, DataDog, Jenkins, Maven, Git, Jboss, Apache Tomcat, Eclipse, Spring Tool Suite, IntelliJ IDEA, Unix, Linux
Other: Certified AWS Practitioner, Agile Methodology, Retail Industry Knowledge, Omni-Channel Fulfillment, Release and Testing Support

PROJECTS

Lululemon Retail
Technologies: Java, J2EE, Spring Boot 2.x/3.x, Microservices Architecture, Event-Driven Messaging, Sterling OMS, CI/CD Pipelines, GitLab, AWS (EC2, S3, Lambda), Oracle, Maven, Unix, Linux, XML/XSL, JSON, WebLogic, Automated Testing, Eclipse, IntelliJ IDEA, Agile Methodology
• Lululemon Athletica Inc. is a global athletic apparel brand known for its stylish and functional clothing, footwear, and accessories. Founded in 1998 in Vancouver, Canada, Lululemon caters to both men and women with products designed for activities like yoga, running, and training. They sell through their own stores, online platforms, and partnerships worldwide, spanning countries such as the United States, China, Canada, Australia, and the United Kingdom. Lululemon's commitment to healthy living and quality products has established it as a prominent player in the athletic apparel industry.
Sephora USA OMS Implementation
Technologies: IBM Sterling Order Management, Java, J2EE, XML, XSL, JSON, JBoss, Maven, Unix, Linux, Jenkins, Eclipse, IntelliJ IDEA
• Sephora's OMS solution has implemented IBM’s Sterling Order Management software product and configuration of it’s out of box features, development of product extensions and customizations, payment processing, order merge, node lock, and integration to other systems. Sterling Order Management requires a tiered environment, using a combination of application server, Web server, agent / integration servers and database server software. The application servers run the base software, which is IBM Sterling Selling and Fulfillment Foundation, and all of the additional sterling modules, such as Distributed Order Management and region based sourcing. Cognizant is providing the technical solution and enhancing the solution for Sephora’s. As a part of the solution the functionalities implemented are Order fulfillment, payment processing with various external systems, Order Merge, Node capacity lock and promotional loyalty program.
First Gulf Bank, Abudahbi
Technologies: , J2EE, XML/XSL, JSON, Jboss, Maven, Unix, Linux, JenkinsEclipse, STS, IntelliJ IDEA Maven, Jenkins, GIT Apache Tomcat, AWS, JBOSS, Agile methodology
• First Gulf Bank (FGB) is a leading bank in the Abu Dhabi UAE. The bank provides financial services in various business sectors and industrial areas through a wide network of branches all across the Emirates and also has a global presence with associates and branches in Libya, Singapore, Qatar and India.

CERTIFICATIONS

IBM certified Sterling Order Management Deployment Professional
IBM
IBM certified Sterling Order Management Solution Design
IBM