Angshuman Biswas

[email protected] 743996610 Kolkata
LinkedIn: https://www.linkedin.com/in/angshuman-biswas-5272345/

PROFESSIONAL SUMMARY

With 16+ years of experience in Analytics, I’ve helped organization turn data into decisions—and decisions into impact. From building predictive models that drive customer retention to designing dashboards that illuminate performance, I’ve led analytics initiatives that don’t just crunch numbers—they tell stories. My journey has spanned industries and tools, but the constant has been curiosity. Whether it’s uncovering hidden patterns in messy datasets or mentoring teams to think beyond the spreadsheet, I thrive at the intersection of insight and innovation.

WORK EXPERIENCE

Delivery Manager
12/2009 - 09/2025
Tata Consultancy Services , Kolkata
Led the successful establishment and seamless transition of the NIS team from inception to BAU, managing multiple global client engagements and driving a 20% increase in cross-geography project delivery efficiency
Developed and deployed advanced Brand Health Check dashboards for leading manufacturers and retailers including Coca-Cola, PepsiCo, Unilever, Nestlé, Tesco, and Walmart, enabling data-driven strategic decisions and significantly enhancing client satisfaction
Engineered and implemented data-driven analytics solutions utilizing Tableau, QlikView, QlikSense, Power BI, and SAS in Unix environments to analyze Price Threshold and Promotional Effectiveness, achieving a 5-15% uplift in client sales performance
Directed client communications and project pipeline management, optimizing process workflows and leveraging Adobe Analytics insights to enhance campaign management effectiveness and drive measurable business outcomes

EDUCATION

MBA
01/2008
Alliance Business Academy
B.Tech (Biotechnology)
01/2006
Bengal College of Engineering and technology
Certificate Programme in Data Science specialization
IIT Rourkee (online)

SKILLS

Technical Skills: Qliksense , Tableau, Power BI, SAS,Unix
Soft Skills: Project Management • Agile/Scrum • Risk Management
Tools: Qliksense , Tableau, Power BI, SAS,Unix, Coaching, Mentoring, Jira, Rally • Leadership • Stakeholder Engagement • Change Management

PROJECTS

- Nielsen Market Research (Dec 2009- Apr2013)
Technologies: SAS, Nielsen Answers Desktop, Consumer & Shopping Explorer, Excel, PowerPoint, Agile, Scrum, CASE, Microsoft Office
Led development of Brand Health Check dashboards for major FMCG manufacturers and retailers, enabling data-driven business insights and smoother decision-making
Utilized SAS, Nielsen Answers Desktop, and Consumer & Shopping Explorer to analyze market trends and consumer behavior, delivering actionable visualizations and reports
Grew up to be Scrum Lead and SME, managing sprint planning, resolving blockers, and documenting client requirements to improve project delivery and prevent future issues
Delivered tailored business solutions and visual analytics for UK retailers and manufacturers, enhancing client understanding of market dynamics and driving strategic growth
Nielsen Insights Team (May2013- Jan 2018)
Technologies: SAS, Unix (Putty), Oracle Database, Jira, Microsoft Excel, Microsoft PowerPoint, Agile Scrum, Project Management
Led end-to-end delivery of Nielsen Insights Team project for PepsiCo Global, managing cross-geography teams and scaling from inception to BAU phase
Designed and implemented predictive models using SAS on Unix to analyze client business data, driving a 10-15% increase in promotional sales effectiveness
Spearheaded Agile Scrum processes as Project Manager and Scrum Master, breaking down epics into user stories and managing Jira workflows to ensure timely delivery and stakeholder alignment
Virgin Media (Feb 2018- Jun 2020)
Technologies: QlikView, AWS, JIRA, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, SAFe Lean Agile
Led and mentored a team in developing complex QlikView business logic for Virgin Media’s UK market, enhancing data-driven decision-making for bundle offers and pay-as-you-go solutions
Managed full Agile project lifecycle as Scrum Master, driving sprint planning, retrospectives, and applying SAFe Lean Agile principles to increase team productivity and deliver client value
Collaborated with stakeholders to gather requirements, create detailed documentation and user stories, and coached the team on producing comprehensive handover materials for seamless app ownership transition
Experian (Jun 2020- July2022)
Technologies: SAS, Attunity (Qlik Replicate), TWS, AWS, GCP, Excel, PowerPoint, Microsoft Teams, Scrum
Led the Data Innovation Group to deliver integrated credit analysis solutions for 650+ BFSI clients, including banks, mortgage providers, and loan institutions, improving decision-making accuracy
Utilized SAS, Attunity (Qlik Replicate), and cloud platforms (AWS, GCP) to automate data ingestion and pattern analysis of debt changes over time, enhancing processing efficiency by 30%
Managed biweekly Scrum sprints encompassing planning, reviews, and retrospectives, ensuring timely delivery and alignment with client requirements
Analytics & Insights Practice (July 2022- May 24)
Technologies: QlikSense, Tableau, Power BI, Looker, AWS, Scrum, Agile
Led the Visualization Center of Excellence as Project Manager, overseeing recruitment, requirement analysis, and end-to-end training for new joiners to accelerate project deployments in the visualization domain
Designed and delivered comprehensive training programs on advanced visualization tools including QlikSense, Tableau, Power BI, and Looker, enabling rapid skill acquisition and improving team readiness by 40%
Mentored senior team members on Agile methodologies and Scrum practices, facilitating effective sprint planning and execution that enhanced project delivery timelines by 25%
Spearheaded cloud upskilling initiatives using AWS services, driving cross-functional team adoption of cloud-based analytics solutions and improving scalability and performance of deployed projects
Pfizer (May24- Sep25)
Technologies: AWS, Tableau, Snowflake, Cloud Infrastructure, Data Visualization, Project Delivery Management
Led delivery management for Pfizer project, coordinating cross-functional teams to ensure timely and quality software releases within AWS cloud environment
Implemented data visualization solutions using Tableau, enhancing data-driven decision-making for stakeholders and improving reporting efficiency by 30%
Collaborated with data engineering teams leveraging Snowflake and AWS services to optimize data workflows and support scalable analytics infrastructure

CERTIFICATIONS

Generative AI Mastermind
Microsoft Azure & Azure AI Fundamentals
AWS certified Cloud Practitioner
Oracle Certified Autonomous Database specialist
Splunk fundamentals certified.
Certificate in Qlik sense Development
Google CDL and Gen-AI Leader
Lean Six Sigma Green Belt
Certified Workshop Facilitator
Employee Engagement Coach

ACHIEVEMENTS

Bronze Medalist from Income tax Depart Govt. of India for paying tax on time.
Proposed solutions to increase promotional Effectiveness, leading to a 5-15% increase in sales and was awarded by client.

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