PRODIP KUMAR SUTRADHAR

[email protected] • +91- 9035791500 • Electronic City, Bengaluru, India

PROFESSIONAL SUMMARY

Dynamic Team Lead with over 10+ years of experience driving high-performing teams to exceed project goals in fast-paced environments. Proven track record of improving team productivity by 25% and reducing project delivery times by 15% through effective leadership and process optimization. Adept at fostering collaboration, resolving complex challenges, and implementing scalable solutions that align with business objectives. Committed to leveraging strong communication and problem-solving skills to deliver measurable results and support organizational growth.

WORK EXPERIENCE

Team Lead
08/2024 - Present
Deutsche Bank , Bangalore
• Supervise, guide, and support the team of banking professional.
• Conduct regular team meeting to discuss performance, goal, and challenges.
• Handle escalated customer issue to ensure quick resolution.
• Build and maintain relationship with High Net-worth customer.
• Motivate the team to achieve individual and team target
Subject Matter Expert (SME)
09/2019 - Present
Accenture , Bangalore
• Acted as the primary point of contact and Subject Matter Expert (SME) for all KYC-related inquiries, providing guidance and support to internal stakeholders across multiple departments.
• Conducted thorough reviews of client documentation and information to ensure compliance with regulatory requirements, including AML (Anti-Money Laundering) and CDD (Customer Due Diligence) guidelines.
• Developed and implemented KYC policies, procedures, and controls in alignment with regulatory standards and industry best practices, mitigating risks and enhancing compliance effectiveness.
• Collaborated with senior management and compliance officers to assess regulatory changes and their impact on KYC processes, providing strategic recommendations for adaptation and compliance.
• Conducted training sessions and workshops for staff members to enhance their understanding of KYC principles, regulatory requirements, and risk management practices.
• Led cross-functional projects to improve KYC processes, leveraging technology and automation to enhance efficiency, accuracy, and scalability.
• Liaised with regulatory bodies, auditors, and external stakeholders to facilitate audits, examinations, and regulatory inquiries, ensuring timely and accurate responses.
KYC Specialist
08/2016 - 09/2019
HSBC , Bangalore
• Generating OKYC smart form for the customer in order to collect the information
• Performing End to End KYC for the client based on BERMUDA.
• Performing due diligence on high-risk accounts.
• Performing Screening related to PEP, Sanction & Negative news.
• KRA included assisting analysts to analyse and action complex cases, to ensure providing 100% quality.
• Providing floor support as a SME in the team.
• Connecting multiple stakeholders to collect the requirements in order to complete the remediation.
• Resolving FCC Escalation prior to SLA.
• Generating scorecard report and dispatching it to the respective client.
• Addressing the concern/ticket raised from business site.
Senior Transaction Processing Officer
07/2013 - 11/2015
Mphasis , Bangalore
• Conducting SOP (Standard Operating Procedures) reviews periodically to align each team member’s knowledge with the team.
• Processing Money moment by verifying the client account balance and signature then transferring money or funds in kinds.
• Wire Transfer, Check Request, Journals Transfer, Money-link transfer, IRA Distribution & SLOA Setup.
• Transfer of Assets/Journalizing of shares i.e., Cash, Stocks, Mutual funds etc. from the Account of the Client to a different contra firm after verifying all restricted points.
• Money movement transactions from Domestic Client to International Client as per their request through the help of SWIFT code and ABA number by WIRE.
• Generating hourly report and sending it to the clients regarding our queue.
• Ensure accounts have to be done within the SLA and maintain.

EDUCATION

PGDBA
Symbiosis
B-Com
Sam Higginbottom University, Allahabad, India , Allahabad, India
Higher secondary (12th)
Cachar College, Silchar Assam, India , Silchar Assam, India
High School (10th)
J.S.H.S. School, Bihara, Cachar, Assam, India , Bihara, Cachar, Assam, India

SKILLS

CERTIFICATIONS

Project Management Professional Certification Program
03/2023
UDEMY

Similar Resumes You May Like

AYODEJI ABIDEMI ABOLAJI

Utility Team Lead

RUBY LANGLOIS

Team Lead

Rajesh Kannan R

Packaged App Development Team Lead

SURAIYA SAMAD

Team Leader

SURAIYA SAMAD

Team Leader