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Examined orders to confirm accuracy, completeness and adherence to the customer requirements
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Consolidate all PO’s mail and portal converting PO’s to Excel using tool in Account wise
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Check the price based on customer rule sets, Validate and allocate stock for SKU’s using tool for the PO’s we receive from the client end and then create SO in SAP
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Processing to match the product price for MT customer in region wise
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Preparing D-Mart price report on weekly once
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Consolidate Article Masters from client end and update the Material substitution in tool
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For ECOM and MT channels download the price from SAP and prepare the Customer cost validation in Account wise and upload in the tool
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Consolidate the Open PO’s form client end in Account wise and process the Back order for open PO’s, Validate and allocate stock for SKU’s using tool
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Process the EDI orders based on customer rule sets with 90% accuracy and timelines
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Managed the end-to-end FOC order processing in combo pack, ensuring accurate creation, approval, and fulfillment of FOC orders in SAP
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Co-ordinate with sales and commercial team to achieve the client satisfaction
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Handled the extension shift individually and completed the fresh orders and other request within SLA
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I oversee all modifications in ECOM and MT channels and query handling
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Resolved customer enquiries regarding order status, product availability and shipping details. By communicating with customers to handle the order enquiries, changes and cancellations
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Proficient in processing Institutional and CPC orders through SAP and Excel, ensuring smooth operations and timely fulfillmen
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Closed expired Purchase Orders using SAP, ensuring timely updates and accurate records