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Managing key enterprise and corporate relocation accounts, acting as a single point of contact from enquiry to billing
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Handling 90–140 relocation enquiries per month with consistent 50–70% enquiry-to-booking conversion
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Managing key clients including Mahindra & Mahindra (9 group entities), PepsiCo, McCain, Bacardi, Pernod Ricard, Nokia, and GSK
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Preparing commercial quotations, BOQs, and service costings aligned with approved pricing matrices
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Coordinating pan-India relocations across warehouses, transporters, packers, and destination teams
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Ensuring SLA, TAT, safety standards, and zero-damage movement across all assignments
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Driving 20–30% annual account-level revenue growth through repeat business and account expansion
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Preparing daily, weekly, and monthly MIS reports covering enquiries, bookings, closures, conversions, and revenue
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Using SAP / CRM / internal ERP systems for movement tracking, reporting, and client data management
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Recognized with 3 Annual Performance Awards for excellence in key account management and service delivery