AKASH DUTTA

[email protected] • +91 8800656749 • Mumbai, Maharashtra, 400709
LinkedIn: https://www.linkedin.com/in/akashdutta90/

PROFESSIONAL SUMMARY

• Seasoned Solutions Architect with 12+ years of industry experience in supporting both Pre-Sales and Post Sales Activities. • Helping organizations with their Cloud journey by designing well architected, cost-effective and value driven Solutions on AWS, Azure and Alibaba Cloud • Designing and delivering thoroughly constructed Business Continuity, Cyber Security, Migration, Modernization, AI/ML and Disaster Recovery Strategies using AWS and Azure. • Highly skilled in architecting well-tailored enterprise solutions, developing Solution Documents, Commercial Proposals, BOMs, SOWs, preparing RFP/RFI and conducting Demos, Presentations and POCs for the company products, solutions, and services. • Possess in depth, hands on technical experience by working on different domains such as Enterprise Solutions, Technical Consulting, Application & Production Support, QA, DevOps, Networking and Telecom • Won large size enterprise deals with KenStar, HDFC Bank, Citi Bank, Infosys, Paytm, Hathway, Max Life • Strong Customer interaction skills bundled with Consultative, Presentation and Communication skills • Keen on learning and working on new technologies • Self-starter and fast learner with entrepreneurial mindset

WORK EXPERIENCE

Solutions Architect (Partner Success SA)
12/2021 - Present
Amazon Web Services
• Driving partner engagement to accelerate AWS adoption by customers, working with partners of all types (GSI, SI, BIC, ISV) to support the sales motions outlined in the APJ wise Go-To-Market (GTM) Strategy
• Owning the partner technical strategy for specific Enterprise customer territories.
• Collaborate with account teams to understand customer needs, support partner selection and capability assessment, and validate prioritized opportunities
• Understanding the customer requirements and building solutions with partners to address the same.
• Gauging the Market signals from the Enterprise segments and build with partners on the basis of it
• Ideating and owning Scale initiatives in Enterprise segments with partners
• Act as a trusted advisor to managed systems integrators.
• Provide architectural guidance and recommendations to promote partner engagements.
• Ensure customer and partner success in designing, building, and migrating applications on AWS.
• Lead architectural discussions and design exercises for successful cloud deployment.
• Educate customers and partners on the value proposition of AWS.
• Contribute to AWS customer-facing publications such as white papers and blogs.
• Collaborate with sales and partner teams to formulate and execute a sales strategy.
• Build relationships with senior technical individuals within customers and partners.
• Capture and share best-practice knowledge within the AWS solutions architect community
Pre-Sales Technical Consultant
06/2020 - 12/2021
ZNet Technologies
• Solving customer problems by architecting cloud solutions based on AWS and Azure Technologies
• Designing Enterprise Infrastructure Solutions, Business Continuity Architecture, Cyber Security, Disaster Recovery and Migration Strategies using AWS, Acronis, and Azure.
• Developing Commercial Proposals, BOMs, SOWs and Solution Documents
• Preparing RFI documents and RFP Responses
• Delivering Demos, Presentations and POCs for the proposed solutions and services.
• Collaborating with cross-functional teams to ensure successful solution delivery
• Closing deals with Fortune 2000 companies, Mid-Market and start-ups owning and delivering on sales goals. Won large Enterprise deals with KenStar, IBM, Mother Dairy and many more.
• Working with the executive team to identify and develop strategic alliances, and closely support major customers and partners
• Helping Marketing and Product teams with competitive insights about present day customer needs and market information
• Currently lead the entire presales cycle from requirements understanding to solution delivery along with commercial proposal creation for a team of 15 Sales Account Managers singlehandedly
• Building senior executive relationships and navigate commercial negotiations and processes
Solutions Engineer
11/2019 - 03/2020
Syniverse Technologies
• Providing global technical pre-sales and sales support from all stages of sales cycle to multiple complex solution areas for a large range of Syniverse Enterprise, Network, Security & Telecom products such as Secure Global Access, IPX, Signalling, Messaging, Engagement, Data Optimization etc.
• Developing and presenting technical system solutions and associated sales proposals to customers.
• Leading Product demonstrations, presentations, customer Proof of Concepts, RFI creation and RFP responses and system installations.
• Influencing product investment plans, R&D, and roadmaps.
• Helping to achieve and exceed sales targets.
• Developing solution-specific attack plans for global customer segments.
• Execute customer competitive analyses and market studies.
Pre-Sales Solutions Architect
03/2019 - 11/2019
Independent Freelancer
• Architecting solutions using NGINX Plus and Nginx Application Management Tools such as Nginx Controller, Nginx API Gateway, NGINX WAF, and other open-source Technologies such as Docker, Kubernetes, PostgreSQL
• Managing technical ownership of customer Proof of Concepts and technical engagements.
• Leading customers through the evaluation process, RFIs, RFP responses and answering all technical questions
• Delivering technical presentations and demonstrations for NGINX portfolio and solutions
• Working with prospective customers to understand their business requirements and needs and building best fitted solution
• Preparing and defending proposals, devising solution and implementation
• Implementing & Configuring Nginx Load Balancer, Reverse Proxy, HA, Cache, API Gateway, Nginx Controller & Nginx WAF
• Managing and developing Internal Knowledge Base
Solutions Engineer
09/2018 - 02/2019
BrowserStack Software
• Architect and owner for the prospect’s end-to-end technical evaluation of BrowserStack. Delivering on the revenue plan with the account team. Developing strong relationships with engineering, support, and QA teams at all levels within the customer organization to become their trusted advisor.
• Leading pre-sales engineering activities including technical discovery, RFP responses, technical value proposition, running POCs, architectural guidance, sales support, and ongoing client relationships.
• Design and lead comprehensive discovery sessions in the sales cycle - mapping out the prospect’s unique workflows, technical architecture, and organizational goals - leading to a clear understanding of the BrowserStack’ s value proposition in the customer’s evaluation. Design and conduct comprehensive solution demonstrations.
• Work with cross-functional teams in ensuring ongoing customer success. Capturing technical product feedback from customers and relay it to product with relevant market insights.
• Working with the following Technologies - Programming (Java, C#, Python, Ruby, JavaScript); Dev. Tools and IDEs (IntelliJ IDEA, Maven, Git) Automation frameworks (Junit, JMeter, TestNG, Selenium, Appium) CI/CD tools (Jenkins, Bamboo) Networking and security protocols (TCP/IP, HTTP, SSL, VPNs, firewalls)
Support and QA Consultant
04/2016 - 09/2018
Syntegrity Networks
• Worked on onsite L2 Production/Application Support, Monitoring & Functional API testing of a multi-tier Java based Identity and Access Management Application designed by Syntegrity Networks for clients like Reliance Jio & Standard Insurance.
• Provisioning, Deploying, Supporting and Functional Testing of Syntegrity QA Environment in AWS Cloud.
• Ensuring that the IAM application production environments are up and running seamlessly, predefined benchmarks are followed, and performance is up to the mark.
• Analysing the log anomalies, calculating API transit and response time, studying Network and Load balancer results, running performance tests to identify the frequency of occurrences of any issue and instructing about the steps that needs to be taken to mitigate the same.
• Analysing corresponding access logs, audit logs, application & debug logs, monitoring of Apache Tomcat, Nginx, UnboundId
• Developing Manual and Automated End to End test cases using Scalatest Selenium DSL
• Writing Apache JMeter test scripts and performing API functionality testing using Apache JMeter and Postman
• Modifying Chef cookbooks, recipes and performing deployment using Chef to physical servers & AWS cloud servers
• Writing Bash Shell Scripts for automating deployments
• Using version control tools like Git, Bitbucket
• Using ELK stack, Grafana for monitoring
• Worked on Configuring Nginx, Apache Tomcat servers
• Worked on Access Management tools like OpenAM, SAML, LDAP and Syntegrity’ s own IAM product Orchis, CloudEntity
• Using Vagrant, Docker, Oracle VirtualBox
• Using Json, XML for data handling
• Working on ticket & bug logging Tools like Jira, Zendesk
Technical Consultant
11/2014 - 04/2016
Adobe Systems
• Responsible for Consulting, Supporting the end customers and troubleshooting issues of Adobe Connect
• Identifying issues of Adobe Connect hosted server clusters, analysing and resolving accordingly with providing a detailed RCA
• Analysing Connect Meeting server logs, Add in logs, Application logs and debug logs
• Managing Apache Tomcat, Httpd Linux servers in staging environment
• Using Adobe Connect APIs to perform complex operations. Test APIs in Postman by defining the parameters
• Escalations handling & Queue management
• Finding and checking the location, status, and corresponding details of an object through SQL queries from Adobe Connect Database
• Providing help with Adobe Connect APIs to integrate with LMS systems like Moodle, Salesforce etc.
• Attending weekly discussions with Adobe Connect Strategic Partners
• Analysing the product, finding, and logging Bugs
Network Support Engineer
04/2013 - 10/2014
Tech Mahindra
• Networking technology analysis and troubleshooting network and connection issues of Cisco, Juniper and Netgear Routers, Modems, Firewalls, Wireless Range Extenders and Wireless USB Adapters
• Diagnose, monitor, initiate and provide resolution of network device performance problems.
• Interacting with customers, understanding the technical issues and troubleshoot accordingly
• Respond to and analyse problems through end user discussions, including problem recognition, logs monitoring, research, isolation, resolution and follow up steps.
• Administer and perform User database server entry and User account provisioning
• Knowledge sharing and knowledge transfer within the team for overall growth of the organization

EDUCATION

B.Tech: Electronics & Communications Engineering
08/2008 - 07/2012
West Bengal University of Technology - Kolkata
12th Standard: Science
06/2006 - 06/2008
Arambagh High School - Kolkata
10th Standard
06/2004 - 06/2006
Arambagh High School - Kolkata

SKILLS

Similar Resumes

SERAPH LANGWANI Virtual Assistant Remote – Boston, MA Hubert Leccia Assistant Set Designer – avec Sophear Froment Le Pecq, Île-de-France MUMMOORTHY BASKAR PRODUCT MANAGER/ OWNER DIGITAL LEARNING BENGALURU Mohammed Raiyan Neikar SUMIT DASS Senior Executive – Key Account Management Gurgaon, India