KAMLESH NIDWANCHE

[email protected] +91 9960974888
LinkedIn: linkedin.com/in/kamlesh-nidwanche-70788351/

PROFESSIONAL SUMMARY

Senior Operations Manager with 19+ years of experience in finance shared services, procure-to-pay, and business process management. Skilled in leading high-performing teams, managing global transitions, and driving productivity through RPA and analytics. Experienced in building long-lasting client relationships, ensuring compliance, and fostering groundbreaking advancements in Accounts Payable. Committed to developing strong, unified teams that contribute to sustainable organisational growth.

WORK EXPERIENCE

Senior Manager
02/2024 - Present
ITC Integrated Business Services Limited (A Wholly Owned Subsidiary of ITC Ltd.)
Currently managing and overseeing the Accounts Payable department, ensuring seamless operations and effective supervision of staff
Building and maintaining strong relationships with customers, delivering Finance Operations solutions within defined timelines
Designing and implementing innovative process strategies and best practices to enhance the quality of Finance Operations
Acting as a Subject Matter Expert (SME) for Procure-to-Pay (P2P) policies, processes, and systems, providing both technical and operational guidance
Driving continuous improvement initiatives to enhance service quality and operational effectiveness by identifying trends, resolving recurring issues, and implementing permanent solutions
Analyzing process gaps and recommending actionable improvements for efficiency and accuracy
Taking accountability for team performance, growth, and development through mentorship, training, and coaching
Maintaining meticulous records of all transactions with internal teams, external vendors, and contractors, ensuring compliance and accuracy
Providing proactive customer and management reporting, forecasting potential challenges, and recommending solutions
Organizing and leading knowledge-sharing sessions within the team and across departments to foster learning and collaboration
Supporting quarterly reviews and audits, preparing audit schedules, and ensuring adherence to compliance requirements
Reviewing General Ledger (GL) allocations of Accounts Payable transactions to ensure accurate accounting and reporting
Developing a talent pipeline through team mentoring, coaching, and skill development for future organizational needs
Ensuring high-quality and timely delivery of team outputs with a focus on continuous improvement
Leveraging expert knowledge of processes and procedures to identify and execute optimization opportunities
Facilitating cross-training and knowledge-sharing initiatives within the team to ensure operational continuity and versatility
Fostering a positive and collaborative team culture through effective communication, coaching, and adherence to company policies and procedures

EDUCATION

Master’s Degree
01/2003 - 01/2005

SKILLS

CERTIFICATIONS

Six Sigma Green Belt Certification
09/2014
KPMG
T100 Domain Certification
12/2008
Infosys
CS100 Domain Certification
11/2008
Infosys
Six Sigma Yellow Belt Certification
10/2011
Customer Service Excellence Certification (Advanced Module)
06/2011
Telecom Domain Certification (Advanced Module)
08/2011
Disaster Recovery Representative Training
09/2011
Operations Management Training
06/2008