Saurabh Kumar

[email protected], [email protected] • +919712671105, 9363893627 • Lal Imli Parao Near Gurudwara, P.O. Tanakpur, Champawat, Uttarakhand- 262 309

PROFESSIONAL SUMMARY

Dynamic Senior Manager with over 10 years of experience in credit policy, underwriting, and portfolio management within the banking sector. Proven track record of enhancing organizational growth by 25% through strategic risk mitigation and compliance initiatives, while achieving a 95% customer satisfaction rate. Adept at leveraging analytical skills to optimize portfolio performance and drive operational efficiency. Committed to fostering a culture of excellence and innovation that aligns with organizational goals.

WORK EXPERIENCE

Senior Manager
09/2016 - Present
HDFC Bank Ltd. , Panipat and Sonipat
• Handle KGC related proposal under different products like Kisan Shakti/ Kisan Samrudhhi/ KGC Normal/ Interest Subvention/ Govt sponsored scheme like CGFMU/ AIF/ FPO/ Stand-Up India program/e-CBF (pledge funding)
• Managing portfolio of Rs 643.46 Cr with customer base of 3902 applicants under two hubs i.e Panipat and Sonipat
• Managing portfolio from 36 branches including urban/ semi urban/ rural branches of Panipat and Sonipat
• Currently having CAD of Rs 50.00 Lac with L2 level deviation for file processing and CAD of Rs 100.00 Lac for renewal processing
• Dealing with team of more than 70 RMs under 5 CHs and two Circle Heads
• Exposure and risk assessment with keeping 3 C’s and 3 R’s of credit in mind
• Analyze the financial behavior of the customer through financial statements like balance sheet, profit and loss account and cash flow
• Underwriting high value cases with preparing manual cam, RAM ratting, commercial CIBIL, CRILIC check, Probe42 and MCA check, social media and Perfios etc
• Adhere audit and compliance
• Managing AMC (Annual Mutation Check) for existing customer base and resolve negative mutation with support of business and legal team
• Managing PDD with regular follow up for closer of deferral with in TAT
• Timely process CAM renewals
• Joint credit visit of customer done with sales team for better understanding of customer profile, customer needs/ requirements and end use of funds
• Keep eye on portfolio health and able to manage NPA of hub at lower side 7.42% as compare to pan Haryana which is 7.50%
• Make healthy co-ordination with business and collection team to keep the portfolio healthy through OOO cases under Risk 30, Risk 60 and Risk 90/EMR/ Nonstarter/ NPA/ Delinquent case under ODR, P27 and risk band
• Organize regular cross functional meetings/ Training session with operation and business team which support in smooth functioning and reduce escalations
• Managing team of 14 different vendor (10 advocates, 2 valuer, 1 PFI/CPV and 1 CPA) in different locations and given regular training/ meeting to update bank guideline which support in error free working
• Vendor Management – On boarding/ vendor’s bill process/ vendor’s review/ agreement renewal/ staff confirmation/ staff ID card issuance/ Audit compliance
• Support business team in clearing technical and legal issues with vendor and internal technical team in urban collateral/ security
• Making healthy learning environment for newly joined Credit Manager and Relationship Manager in hub
• Earn multiple digital Certificate/ Badges through bank’s online learning portal MPower
• Participate in multiple learning program like quiz, corporate photography, story writing (Syahi) etc organized by HR
• Achieve silver award from Head Underwriter for fraud identification and operational excellence in July 2017, October 2019 and July 2021
Assistant Manager
02/2013 - 09/2016
Axis Bank Ltd. , Vadodara and Surat
• Joined in Branch Operation Vadodara and was handling post sanction operations of facilities
• September 2013, onwards moved to Area Office Surat and handling products of Retail Agri like B2B, B2C, Value Supply Chain finance, Commodity and EEG which includes (CC, OD, TL and Subsidy)
• Manage portfolio of Rs 235.00 Crore and manage 24 Branches + unbanked branches
• Maintain the relationship with existing customer and new customer as well
• Made co-ordination with Credit, Sales and Legal Team for smooth functioning and processing
• Manage whole documentation process of loan disbursement along with Mortgage of property
• Ensure Registration of Property on CERSAI portal within TAT
• Ensure Centralization of Documents as per SOP within TAT
• Successful implementation and operations of Customer Service module and ensure NIL pending complaints
• Ensure Review/Renewals of Accounts within TAT
• Ensure that security documents are valid and enforceable at all times
• Achieve “B” Rating with 79% efficiency in Audit and Compliance in FY 2015-16
• Achieve Gold Award in Q1 Contest “Operation Premier League” Pan India Contest FY 2015-16
• Achieve Silver Award in Q2 Contest “Ops Monsoon Mania” Pan India Contest FY 2015-16
• Achieve Silver Award in Q3 Contest “Ops- Bahubali” Pan India Contest FY 2015-16
• Achieve Consistent Performers in Q3 Contest “EC Dual” Pan India Contest in FY 2015-16
Territory Business Development Executive
09/2011 - 02/2013
JK Agri Genetics Ltd. , North Gujarat
• Managing sale of hybrid crop seeds like Cotton Bt2, Maize, Millet, Sorghum, Castor, Paddy and Vegetables
• Develop network of 32 distributors for product placement & liquidation of stocks in North Gujarat
• Build close relations with leading Distributor’s to have first-hand reference point to influence new customers
• Lead motivated team of 6 MDOs responsible for conducting market development activities
• Plan all promotion, business development and promotional campaigns activity to generate demand for products
• Strengthen customer’s base by adding new customers through expanding user base, promoting newer indications
Trainee
08/2010 - 08/2011
Prabhat Agri Biotech Ltd. , North Gujarat
• Worked on optimization of groundwater utilization through wells & pumps

EDUCATION

MBA (Agribusiness)
01/2010
College of Agribusiness Management, Govind Ballabh Pant Krishi Evam Prodyogik Vishwa Vidyalaya, Pantnagar, U. S. Nagar, Uttarakhand, India , Pantnagar, U. S. Nagar, Uttarakhand, India GPA: 7.567/10
B Sc (Forestry)
01/2007
College of Forestry and Hill Agriculture, Govind Ballabh Pant Krishi Evam Prodyogik Vishwa Vidyalaya, Pantnagar, U. S. Nagar, Uttarakhand, India , Pantnagar, U. S. Nagar, Uttarakhand, India GPA: 7.081/10
Intermediate
01/2003
RH GIC, Tanakpur, Uttaranchal Board , Tanakpur, Uttaranchal GPA: 68.40%
High school
01/2001
RH GIC, Tanakpur, UP Board , Tanakpur, UP GPA: 63.00%

SKILLS

Technical Skills: Credit Risk Assessment, Underwriting, Portfolio Management, NPA Management, Audit Compliance
Soft Skills: Team Management, Customer Relationship Management, Training, Mentorship, Problem Solving
Tools: CRM Software, Risk Assessment Tools, Compliance Management Systems, Data Analysis Tools
Other: Retail Agri Finance Expertise, Financial Regulations Knowledge, Project Management, Stakeholder Engagement

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