Saurabh Kumar

[email protected], [email protected] +919712671105, 9363893627 Lal Imli Parao Near Gurudwara, P.O. Tanakpur, Champawat, Uttarakhand- 262 309

PROFESSIONAL SUMMARY

Dynamic Senior Manager with over 10 years of experience in credit policy, underwriting, and portfolio management within the banking sector. Proven track record of enhancing organizational growth by 25% through strategic risk mitigation and compliance initiatives, while achieving a 95% customer satisfaction rate. Adept at leveraging analytical skills to optimize portfolio performance and drive operational efficiency. Committed to fostering a culture of excellence and innovation that aligns with organizational goals.

WORK EXPERIENCE

Senior Manager
09/2016 - Present
HDFC Bank Ltd. , Panipat and Sonipat
Handle KGC related proposal under different products like Kisan Shakti/ Kisan Samrudhhi/ KGC Normal/ Interest Subvention/ Govt sponsored scheme like CGFMU/ AIF/ FPO/ Stand-Up India program/e-CBF (pledge funding)
Managing portfolio of Rs 643.46 Cr with customer base of 3902 applicants under two hubs i.e Panipat and Sonipat
Managing portfolio from 36 branches including urban/ semi urban/ rural branches of Panipat and Sonipat
Currently having CAD of Rs 50.00 Lac with L2 level deviation for file processing and CAD of Rs 100.00 Lac for renewal processing
Dealing with team of more than 70 RMs under 5 CHs and two Circle Heads
Exposure and risk assessment with keeping 3 C’s and 3 R’s of credit in mind
Analyze the financial behavior of the customer through financial statements like balance sheet, profit and loss account and cash flow
Underwriting high value cases with preparing manual cam, RAM ratting, commercial CIBIL, CRILIC check, Probe42 and MCA check, social media and Perfios etc
Adhere audit and compliance
Managing AMC (Annual Mutation Check) for existing customer base and resolve negative mutation with support of business and legal team
Managing PDD with regular follow up for closer of deferral with in TAT
Timely process CAM renewals
Joint credit visit of customer done with sales team for better understanding of customer profile, customer needs/ requirements and end use of funds
Keep eye on portfolio health and able to manage NPA of hub at lower side 7.42% as compare to pan Haryana which is 7.50%
Make healthy co-ordination with business and collection team to keep the portfolio healthy through OOO cases under Risk 30, Risk 60 and Risk 90/EMR/ Nonstarter/ NPA/ Delinquent case under ODR, P27 and risk band
Organize regular cross functional meetings/ Training session with operation and business team which support in smooth functioning and reduce escalations
Managing team of 14 different vendor (10 advocates, 2 valuer, 1 PFI/CPV and 1 CPA) in different locations and given regular training/ meeting to update bank guideline which support in error free working
Vendor Management – On boarding/ vendor’s bill process/ vendor’s review/ agreement renewal/ staff confirmation/ staff ID card issuance/ Audit compliance
Support business team in clearing technical and legal issues with vendor and internal technical team in urban collateral/ security
Making healthy learning environment for newly joined Credit Manager and Relationship Manager in hub
Earn multiple digital Certificate/ Badges through bank’s online learning portal MPower
Participate in multiple learning program like quiz, corporate photography, story writing (Syahi) etc organized by HR
Achieve silver award from Head Underwriter for fraud identification and operational excellence in July 2017, October 2019 and July 2021
Assistant Manager
02/2013 - 09/2016
Axis Bank Ltd. , Vadodara and Surat
Joined in Branch Operation Vadodara and was handling post sanction operations of facilities
September 2013, onwards moved to Area Office Surat and handling products of Retail Agri like B2B, B2C, Value Supply Chain finance, Commodity and EEG which includes (CC, OD, TL and Subsidy)
Manage portfolio of Rs 235.00 Crore and manage 24 Branches + unbanked branches
Maintain the relationship with existing customer and new customer as well
Made co-ordination with Credit, Sales and Legal Team for smooth functioning and processing
Manage whole documentation process of loan disbursement along with Mortgage of property
Ensure Registration of Property on CERSAI portal within TAT
Ensure Centralization of Documents as per SOP within TAT
Successful implementation and operations of Customer Service module and ensure NIL pending complaints
Ensure Review/Renewals of Accounts within TAT
Ensure that security documents are valid and enforceable at all times
Achieve “B” Rating with 79% efficiency in Audit and Compliance in FY 2015-16
Achieve Gold Award in Q1 Contest “Operation Premier League” Pan India Contest FY 2015-16
Achieve Silver Award in Q2 Contest “Ops Monsoon Mania” Pan India Contest FY 2015-16
Achieve Silver Award in Q3 Contest “Ops- Bahubali” Pan India Contest FY 2015-16
Achieve Consistent Performers in Q3 Contest “EC Dual” Pan India Contest in FY 2015-16
Territory Business Development Executive
09/2011 - 02/2013
JK Agri Genetics Ltd. , North Gujarat
Managing sale of hybrid crop seeds like Cotton Bt2, Maize, Millet, Sorghum, Castor, Paddy and Vegetables
Develop network of 32 distributors for product placement & liquidation of stocks in North Gujarat
Build close relations with leading Distributor’s to have first-hand reference point to influence new customers
Lead motivated team of 6 MDOs responsible for conducting market development activities
Plan all promotion, business development and promotional campaigns activity to generate demand for products
Strengthen customer’s base by adding new customers through expanding user base, promoting newer indications
Trainee
08/2010 - 08/2011
Prabhat Agri Biotech Ltd. , North Gujarat
Worked on optimization of groundwater utilization through wells & pumps

EDUCATION

MBA (Agribusiness)
01/2010
College of Agribusiness Management, Govind Ballabh Pant Krishi Evam Prodyogik Vishwa Vidyalaya, Pantnagar, U. S. Nagar, Uttarakhand, India , Pantnagar, U. S. Nagar, Uttarakhand, India GPA: 7.567/10
B Sc (Forestry)
01/2007
College of Forestry and Hill Agriculture, Govind Ballabh Pant Krishi Evam Prodyogik Vishwa Vidyalaya, Pantnagar, U. S. Nagar, Uttarakhand, India , Pantnagar, U. S. Nagar, Uttarakhand, India GPA: 7.081/10
Intermediate
01/2003
RH GIC, Tanakpur, Uttaranchal Board , Tanakpur, Uttaranchal GPA: 68.40%
High school
01/2001
RH GIC, Tanakpur, UP Board , Tanakpur, UP GPA: 63.00%

SKILLS

Technical Skills: Credit Risk Assessment, Underwriting, Portfolio Management, NPA Management, Audit Compliance
Soft Skills: Team Management, Customer Relationship Management, Training, Mentorship, Problem Solving
Tools: CRM Software, Risk Assessment Tools, Compliance Management Systems, Data Analysis Tools
Other: Retail Agri Finance Expertise, Financial Regulations Knowledge, Project Management, Stakeholder Engagement

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