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Managing Government relations across 7 North Eastern states for DBT, e-Rupi, and NPCI services
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Implemented Successful amalgamation of 7 Rural Banks as per the framework of One state one RRB in every products
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Implemented DBT schemes including State Schemes like Orunodoi,NREGA, PM Kisan, PDS, Scholarships, PMMVY, and PMFBY
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Led onboarding and integration of digital payment products with banks and government entities
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Coordinated with ASPs (NIC, Infosys, CDAC, CMS) for technical integration with NPCI platforms
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Handled escalations and ensured smooth Go-Live of UPI, IMPS, AEPS, and card-based systems
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Conducted training sessions and periodic reviews with banks to optimize digital transaction performance
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Acquiring Bank Relationship Management - Strategic oversight of banking partnerships and operational agreements under Band Onboarding frameworks
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Merchant Onboarding & Compliance - Lead merchant acquisition programs, ensuring regulatory compliance and seamless integration with NPCI ecosystems
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Regulatory Coordination - Manage RBI, and Network's guidelines adherence, risk assessment protocols, and compliance documentation for payment aggregator operations
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Settlement & Operations - Oversee fund settlement processes and transaction monitoring across multiple payment channels for Banks and Timely updating the NDC limits for Banks
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Stakeholder Management - Coordinate with internal teams (Risk, Product, Bank Ops) and external partners to optimize payment processing efficiency and regulatory compliance
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Start new Projects with Banks to develop new product and processes
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Work on Government & Bank's Project as Project Manager, Co-ordinate with multiple internal stakeholders till go live
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Manage and Monitor New Requirement received from banks and Assign Certification team for final Roll out
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Working with Product Team to develop new products offering